We have interpreter / language translator available on request basis.

The facilities offered to international patients include :

• Treatment packages in advance (approx).
• Medical Visa assistance & Attendant Visa.
• Airport pick and drop facility.
• Hotel reservations.
• Language interpreters.
• Express check-in.
• Choice of international cuisine.
• International newspapers and internet access in the room.
• Ambulance pick-up.
• Concierge services for dining and entertainment.
• Follow up assistance for future appointment scheduling after discharge.

We offer continuity in care even after you leave the hospital. You can email or call us at our call center or you can avail one to one consultation via our Telemedicine Services.

You can leave a message or email for a call back on our chat boat or [email protected]

Our team will connect with you and assist you further.

You may also message on +91 9821433709

Virtual tour of single room and deluxe room.

"What types of in-patient rooms are available?
We have the following categories of wards and rooms available:
Single room & Deluxe Suite & Presidential Suite"

One attendant is allowed to stay with the patient at all times, while the patient is in the room. Once the patient is shifted to OT/ ICU, the room needs to be vacated and one ICU night lounge pass is issued to the attendant.

Facilities available for attendants include :

• Sofa bed in all rooms (single room, single deluxe suite & Presidential Suite).
• Meals service (at extra charge).
• Valet car parking.
• Round-the-clock food court located on UG floor or the cafeteria (7:00am to 9:30pm) located on LG floor.
• Support services such as Wi-fi, internet, travel bookings.

Certainly. Once you confirm your visit to our facility for medical treatment, we will send a visa requisition letter to the Indian Embassy in your country. A copy of the letter will be marked to you. Please send us the following details via email if you want us to send a visa requisition letter to the Indian Embassy in your country :

• Patient's name and passport number.
• Medical escort's name and passport number.
• Country.
• Your tentative date of travel.

Certainly, Before your arrival, our Team will send you the name and contact details of the staffer being sent to meet you. This person will escort you to the hospital or accommodation. If you are unable to find the person sent to pick you up, all you need to do is call our hospital number

Depending on your budget, we can arrange accommodation for you and your attendant close to the hospital at nearby guest houses, service apartments or luxurious 5-star hotels. Facilities like hospital visits, on-call doctor, cab services and emergency ambulance can also be arranged by us.

Payment Options:

• Payment/Forex Advisory: The mode of payment will be either cash or bank transfer or international credit/debit card. 100 % payment needs to be deposited before surgery/procedure/investigations.
• You are required to share the transfer receipt with us if opted for wire transaction as it takes 7 to 10 working days to shown up in our account. Hence, it is recommended to transfer the amount at least 10 days prior to the arrival.
• Please note, as per Government of India foreign exchange rules (FEMA), all patients /passengers travelling to India and carrying currency more than USD 5000 are required to declare the same as per the Customs Declaration Form (CDF) and should carry with them the CDF as proof of currency brought in to the country.
• CDF is available at the airport Custom office.
• Any medical procedure costing above USD 2500, we would request or prefer all funds to be transferred directly to the account of respective unit of Fortis Healthcare.
• Any amount can be accepted in foreign currency with declared value as per CDF.
• In absence of CDF, foreign currency USD 25000 can only be accepted at the hospital in cash.

Wire Transfer:

Transfer money directly from your bank account to Fortis Healthcare’s account– it takes about seven working days for the funds to be credited. Send us the scanned copy of the money transfer receipt; this will be usedto help you settle your bill. On discharge, any excess amount will be refunded to you and any shortfall will have to be paid in cash.

Direct payment :

At the hospital: pay your hospital bill at the hospital directly through cash, card, or traveller’s cheques Note. We accept all major credit cards like VISA, MASTER Card, AMEX and CIRRUS and We accept Payment for inpatient services in INR only as per the Payment advisory

Note : We will send you our bank details on request. The transferred amount cannot be used for bill settlement unless you provide us with a copy of the wire transfer receipt.

Currency exchange facility is available inside hospital premises during office hours.

For fully vaccinated patients, on arrival covid test requirement in Mumbai has been relaxed for most countries. However please check with your airline for their specific/departure country requirements. Air Suvidha form needs to be filled.

A surcharge of 20% is levied on the final bill of all foreign nationals & NRI’s & OCI's.