The Nursing department in the hospital has a hierarchal system – Director Nursing, Deputy Directors, Nurse Managers, Nurse Executives, Senior Nurses and Staff Nurses.
Each Nurse Manager is responsible for a particular area like wards, critical care and training. They efficiently manage the patient care areas and ensure best possible care to every patient.
By creating a cadre of committed Nurse Managers, the quality of patient care in the hospital has significantly improved. The Nurse Managers are given ownership of hospital processes and the responsibility & authority to manage their domain. The personalized attention and interaction with every patient, along with continuous training of Nurses, have evidently improved patient care and patient satisfaction levels.