Patients Voice

Country : Kenya
Date: 27th August, 2016
Doctor Name : Dr Prakash Shetty

My experience with this hospital has been truly outstanding. No words can best describe my pleasure at my choice of this institution. I am Kenyan and therefore I needed pre-travel help, advise and assurance. I got more than this from Ritika and Joshi. This in assistance pre, during and post operation was very vital and much appreciated.

I believe my surgery was very well and I remember meeting the surgeon & other doctors and support staff just before the operation. They were all very professional and assuring. This high level attention was evident even when I was taken to my room number 1113 which has been my home away from home for the last two weeks.

The nurses right from the top under Valsa Thomas; her assistants to Mary and her girls on the 11th floor have been incredible night gales. Their care, humane nature, attention to details and their genuine helpful nature made me clarify your hospital “My Home away from Home”. My gratitude to them all.

To the Housekeeper, cleaners and all those who cleaned my dirt, I salute them all. I am a hotel executive of over 40 years. I therefore know and have experienced many different cuisines as I have worked in many countries in the world. Your catering is excellent. I was accompanied by my wife, we truly enjoyed the meals served.

And now to the Administration of the Hospital. My salute to you for building management structure which can survive all manner of storm and unexpected management turbulence. I was operated the day before the fiasco which fell your institution ordinarily many services would have come to a standstill. You have an excellent succession and continuity management plan. We received all the services as if nothing had happened. My affected surgeon arranged for an alternative doctor to take care of me. This is no ordinary institution.   I am very happy to have association with Hiranandani Hospital, not just now but in future. I pray to God, for your continuation in development, expansion and success in all ways. May God give you favours in all ways.

Country: Ethiopia
Date: 22nd August 2016
Doctor Name: Dr Anil Venkitachalam

I am impressed with the professional behaviour at all levels including Doctors were personally following up and advising every steps, never seen this anywhere before in any hospital. The Nursing, Doctors, Food, Housekeeping services were all excellent. Exceptional staff Ritika Masani in assisting us in all way arriving from our own country till discharge. You all are great. Will recommend this hospital to everyone in my country.

Country: Iraq 
Date: 20th June 2016
Doctor Name: Dr Manjiri Das Gupta

I visited Dr L H Hiranandani Hospital and consulted Dr Manjiri Gupta and she explain all the steps of the treatment very clearly, her explanation was too good, many thanks to nurses on 11th floor who took care of me, many thanks to Ritika who was very helpful from my country until arrived to hospital, excellent experience, nice clean pretty view from 11th floor.

Country: Congo
Date: 12th February, 2016
Doctor Name : Dr. Anita Soni

The Nursing service was excellent. Doctor's are courteous & polite during my course of treatment. All information was provided to me on timely basis. I was impressed with assistance given to me by Mr Manish & Ms Ritika. Dr Anita Soni & Dr Renuka Matti are exceptionally good doctors. I will recommend about this hospital to others as an excellent hospital. Overall Hospital service was very good, my stay was excellent.

Country: United Kingdom
Date: 7th May, 2015
Doctor Name: Dr Vijay Shetty

I am very happy the way I have received the treatment and services while staying at your hospital during 7th May - 16th May 2015 for my total hip replacement surgery.

Dr. Vijay Shetty: He is such an asset to any hospital, I have had a pleasure to meet him, he was always there to help me, even well before I planned to visit India for my surgery, very intelligent and down to earth personality. I thank him for his help and support during my stay at the hospital plus thank to him that he managed to give my (Operated leg was short by 1.5 cm) Leg length back to normal , and hope to see him again whenever he visits the UK.

Marketing team: Mr Akhilesh in marketing team was a great help, in fact he had visited each day of my stay at the hospital and always ready to help. Akhilesh and marketing team members Mr Manish Joshi were above the excellence.

Nursing Staff: All nursing staff were very helpful, well informed and always here to help the patient. I thank you all from the bottom of my heart for your help and support, today I have completed 2 weeks post OP, I am walking with almost no pain, hope to start running once 6 weeks post OP completes.

Country: Kenya
Date: 21st October, 2015
Doctor Name: Dr Namita Pandey

I am impressed with the services provided by nurses, doctors, and Housekeeping staff. Great and Excellent work by everyone in all areas. Special names of Dr Namita Pandey, Dr Ashish Bakshi and Ritika for their care. Overall excellent hospital and I will recommend to others about this hospital in my country.

Country: USA
Date: 2nd December, 2015
Doctor Name: Dr Pavitra Bhat

Excellent and timely service received during my stay. Facilities are good. Nursing Staff was courteous and polite including Doctor's, Housekeeping and Catering staff. Special Thanks to Ritika for her assistance during my stay. The Quality of service received was good and extremely satisfied with the outcome of the treatment.

Country: Nigeria
Date: 10th June, 2015
Doctor Name: Dr Jessy Thomas

Quality & the professional services rendered by the hospital is one of the best caring hospital with near prefect & excellent services all round. Dr Ganesh Kumar AV, Nurse Shyama Samuel, Akhilesh Jain. We enjoy the best of services here & will recommend the hospital to anyone in my country.

Country: India
Date: 28th May 2012
Doctor Name : Dr. Sanjeev Jain
Treatment : Knee Replacement

This is in reference to my Operation of Full Knee Replacement which was done by Dr. Sanjeev Jain dated 9th May 2013. I, Mr. Batuklal Shah was in severe pain from last six months and was very scared for Knee Replacement Operation. There has been six knee replacement operation before in my family (My wife, my brother and Bhabhi). I did notice that they were in severe pain even after operation, so I always delayed, But after consulting to Dr. Sanjeev Jain, I was relieved and he made everything so simple, pain less and easy going.

From the first day when I was admitted in the hospital, everything was going very smooth. After operation, he made my life so easy that there was no pain at all in my leg and I was made to walk from the next day and now after 15 days I am walking so easily and with zero pain.

The hospital and their staff were very cooperative and helpful to me and felt as I was at home.

Unlike others, who always say that they had very severe pain...I would say that I had lovely experience and now totally pain free and for that reason all the Credit goes to Dr. Sanjeev Jain.

I would always be obliged and all thanks to Dr. Sanjeev Jain. Thanks a lot once again to Dr. Sanjeev Jain and his team for all the efforts and my blessings and wishes for you that you always lead a happy and sucessful life.

To All the Doctors and Staff,

My father Chanka Prasad from Fiji Islands, under went surgery on the 14th April 2012 at your hospital.

On behalf of my father and family, I would like to sincerely thank everyone who contributed towards making my fathers operation successful.

Special thanks to the Public Relations department who were so supportive for the beginning to the end.

He was well cared for and we are grateful for all the hard work and effort you showed towards him for the duration of his hospitalization. He is recovering well and happy to be back home in Fiji.

Country: Kenya
Date: 6th June 2012
Doctor Name : Dr. Sanjeev Jain
Treatment : Bilateral Knee Replacement

It was just plain brilliant & extreme satisfaction from almost every area. The surgery was much better & less painful. The Doctor's were extremely kind & polite. The PRO's were among the most friendly & helpful person's I have met. On the whole it was brilliant. You could be sure I would recommend this hospital to others. A big thank you to all of you.

Country: United Kingdom
Date: 14th Feb 2012
Doctor Name : Dr. Milind Wagh

After Intensive internet research I decided in November to come to India for health. From the outset they were efficient & informative answered in writing all of my questions. I cannot praise enough the efficiency of the hospital from the initial consultation with Dr. Milind Wagh, the testing procedures & then finally the procedures themselves. It could not have been more comprehensive. Though I cannot see the final result yet & am confident that the outcome will be excellent. I would recommend this facility & Dr. Milind Wagh without reservation.

Country: Fiji
Date: 15th Oct 2011

Bula Vinaka Tale (Hi! Once again)

This is my 2nd eye operation in here. I just want to convey how happy I was listening to the music playing at the theatre room. It takes away all that frightened feeling and slowly soothes the mind, body & soul. I felt so relax and not frightened any more before and during my operation so please keep the music going on there!!

To Dr. A Sanjana and all the staff, thank you so much for the wonderful service.

Vinaka Vakalevu (Thank you)

Country: Nigeria
Date: 7th Oct 2011

My experience at Dr L H Hiranandani Hospital has been very wonderful in view of the excellent professional service I received from Dr Kishore Shetty who was directly assigned to handle my case like Diabetes, Parkinson & High blood pressure.

The PRO in person Mrs Nisha has been particularly friendly and committed in her relationship with us. On a general note the nurses the kitchen staff and housekeepers have been punctual, diligent & effective in the performance of their duties.

Dr L H Hiranandani Hospital is a world class health establishment that remains a problem solver now in the future. I recommend the hospital without hesitation to all those that may be in need of its services.

Country: Iraq
Date: 30th Sep 2011

Hi,

My name is Mr Falah Aziz; my daughter was admitted for 14 days. I feel all staff of this hospital is very good & cooperative. Facilities are very well. I will recommend coming for any kind of Disease. A lot of thanks to Mrs Nisha & Mrs Madhavi they cooperated very well.