Dr L H Hiranandani Hospital : Patients Compliments

SPECIAL THANKS TO DR. ALPA DALAL

Hi, Dr. Alpa Dalal
I would like to say thank you so much. I did not know what to expect and I must say I received nothing but the best from Dr. Alpa Dalal. I would like to say a very special thank to my surgeon Dr who has carried out an excellent job. I have found him to be very profession and thank him for all his helpful advice. I feel assured that you are doing the best possible for me in all of the world and am forever grateful, everything is clean and everyone is very friendly, I feel very safe and secureI wish to thank the management and staff of Hiranandani hospital for all the care and kindness shown to me while our treatment. Thank you this is the best hospital we have ever been.

Mohammed Shakil

Country of Origin : INDIA

Message From : Mr. & Mrs. Abdisalaam Issa Khatibu

THE PROFESSIONAL ETIQUECY & HOSPITALITY OF HIRANANDANI

When I was leaving Tanzania, I was heptic about Hiranandani Hospital, merely because I had never heard of it. However, since it was recommended to me by my personal doctor & hence I decided to give it a try. I was highly relieved to find a placard at the airport bearing my name. I was picked up by the humble driver who drove me to the hospital. On my arrival at the hospital, I was overwhelmed by Ms. Nisha’s reception and immediate registration and admission. The hospitality of the nurses/sisters and hence their cooperation are beyond my comprehension. Arrangement for consultation with different doctors was superb. I have no words to explain my lead doctor.

Dr. Sanjana’s immediate response to expedite my platinum health check. By Friday afternoon, my wife and I had finished the check under the guidance of Nisha.

The lab personal was very cooperative, considerate and efficient. They had teamwork. Gorgeous!!!. The consultants and doctors saw us individually with closer personel in timely and in some cases where it deemed necessary they recommended extra tests / examinations and prescribed accordingly. I never expected to stay hospitalized for less then three weeks. But in a weeks time most of my ailments & those of my wife have been deligently treated. The food and accommodation team together with the nurses made us feel at home. Where nurses were to give you the prescriptions on two hourly intervals, remain assured they will wake you up the whole night as per prescription and with punctuality. Punctuality is among their virtues. The security people were very efficient and trust worthy.

I and my wife commend the Hiranandani Hospital for their profession and efficiency and dedication to their clients.

I will recommend this hospital to my colleagues in Tanzania. Keep it up.

Country of Origin : Tanzania.

Message From : Christopher Novo

I am American and I came to India because the cost of treatment in my country is very high for persons who have no Health Insurance. I saw a TV show telling of the Hospitals + Doctors in India and detailing how many Americans in my position were traveling here for care. They could not afford at home. I personally have such need. India and the Hiranandani Hospital were the answer to my details. The care I have received here is better than what I would have paid more for in the USA. And at a fraction of the cost. I have read of the great Indian Hospitality. The staff at the Hiranandani hospital must have set the standard. It is truly amazing. How many people will afford to your needs. I have several nurses and 3 different doctors consulting with me. One lady doctor spent nearly an hour talking with me. Questioning my history and explaining my procedure. It would be my recommendation that any American should seek treatment here. And be confident that the quality would be as good as or better than home in America.

Country of Origin : USA.

Message From : Pt. Thalia Morris

Until now, I have not had the experience with the health concerns, doctors or hospitals. But I do have experience with people.
My stay at Hiranandani for 9 days has been consistently filled with quality and attentive care at all times, from EVERYONE- whether it was my doctor and nurses consulting with me, people cleaning my room or delivering food or the dietician tending my dietary needs.
With Dr Anita Soni, Madhavi Sawant, & Mrs. Anuradha Kapoor as my “main” team who have very well cared for me!! >From the first day, Madhavi or Anuradha have held my hand to welcome me easily through the administrative processes and systems concerns always and through a smile.
Dr Soni’s sharp mind compassion, and years of experience allowed her to create the best treatment plan for me and then gather the best expertise to carry through. The nurses were prompt and concerned- I never felt unattended.
I was frightened when I arrived but soon felt safe, when I knew everyone had my best interest at heart. I have imagined that I could have major surgery in foreign country. But India has been a better choice. I have been here before and always felt I was treated with respect, courtesy and kindness allowing me to feel safe.
I feel the staff demonstrates Hiranandani Hospital’s Commitment to serve families by bringing the patient under its community wings embracing that person with very personalized, personable, quality care. All organisation are a reflection of the people in it. I have loved my experience here- the newness, the smallness- the warmth.

Thank you for caring me so well.

Namaste,
Country of Origin : USA.

Message From : Pt.Kathleen Sullivan

To all at this hospital. I would like to say thank you so much. I did not know what to expect and I must say I received nothing but the best from Dr. Jain, Nisha, O.T staff and Beatrix and nurses. I get very scared in hospitals and I feel more comfortable here than in USA hospitals, I feel assured that you are doing the best possible for me in all of the world and am forever grateful, everything is clean and everyone is very friendly, I feel very safe and secure. I was happy to meet Dr. PD’s family, very nice people who took my friend Heidi, shopping and also made me feel very comfortable. Dr PD is excellent as far as communication to get me here. I will be back soon to finish my surgery and am not so worried at all. For a hospital this has been the best experience of many in my life.

Thank you all, So much, God bless,
Kathleen O’ Sullivan
Country of Origin : California (USA)

Message From : Pt. Chukwudi Okaro

I wish to thank the management and staff of Hiranandani hospital for all the care and kindness shown to me while our treatment. The services are super and the staff and support staff were also great. However, the food should be made more interesting.

Thank you & God bless
Chukwudi Okaro.
Country of Origin : Abuja (Nigeria)

Message From : Pt. Josef Lewis

Dear Dr Jain, Nisha + Everyone who has looked after me,
Since coming back to the hospital after my initial visit it has been brilliant and the time has flavor by. I have also used the facilities to their full potential by having seen the dentist Dr. Ria which I must say was a very good service also. My operation went well I am mended now and the physiotherapy is going well. All the best to everyone and if I ever I need you again I will be in touch + Thanks again to the medical tourist company for making this possible.

Very Kindest Regards,
Josef Lewis.
Country of Origin: Kent (England)

Message From : Peter booth

"I have had the best of care that I have ever experienced in all my hospital life and I have been to many"
"I would not ever get that service in England or any where else for that matter".

Click here to view the video message

Message From : Arna (Peter Booth's wife)

"He will be sorry to leave all the wonderful people he has had contact with at Dr L H Hiranandani Hospital, but will return with a very valuable eating resume, shown to him whilst he was there"

Message From : Pt. John Machado

City of Origin : Los Angels (USA)

My Dentist Dr. Ria and the people from OPD were all very Professional and honest. I would come back from America Again for Any Medical Needs. Thanks again to all the staff I had a good time..

John Machado

Message From : Richard Mangerere

City of Origin : Tanzania

Message :
Dear Dr and Hiranandani staff,
In my 6 day stay at the hospital was pleasantly refreshing. I appreciate all the service which I received from the cleanness up to the doctors. Don’t forget the room is very clean cool and sometimes you can think that is it hotel? Even that is my first time to come at India in your hospital for treatment I can say good servicing is here. I would like to say a very special thank to my surgeon Dr who has carried out an excellent job. I have found him to be very profession and thank him for all his helpful advice.

Also I would like to thank the AAREX INDIA HEALTH CARE for arranging every thing here in hospital.
And when I will be back to my country Tanzania, I will announce all the time The Name HIRANANDANI HOSPITAL AND HIS STAFF.

Very Kindest regards
Richard Mangerere

Message From : Mr. Josef Lewis

Treatment taken : Knee replacement

City of Origin : Billinham Kant, England

Message :
Dear Dr. Jain and everyone that cared for me, it has been a very pleasing week so far. I have had my knee problem sorted and have had excellent support throughout my stay. All aspects of the hospital are brilliant, cleanliness, customer service, after care etc. The rooms are excellent and the food is good. I am off to residence hotel for the rest of my stay tomorrow which was arranged by the” medical tourist company” who organized the whole trip and I must say they have been outstanding too. All in all great would recommend to everyone. Thanking you all for your hospitality and professnalism.

Very kindest regards
Mr. Josef Lewis

Message From : Mrs. Brenda Ings

Treatment taken : Knee replacement

City of Origin : England

Message :
Traveling from England to India for the first time I was a little apprehensive to say the least. Being met at the airport was very helpful a Pleasuring. The hospital has very modern up-to-date equipment & the hospital staff have made my stay very memorable, they have been friendly, very caring and looked after me very very well & professionally and I couldn’t have wished for more. They have taken great care of me in every possible way..

Mrs. Brenda Ings

Message From : Mrs Uma Handa, Vice Principal – Nursing, Terna Medical Institute

City of Origin : India

“….approach of sisters has been behaviorally, socially and scientifically excellent.
I was little apprehensive before I got admitted, but the post operative care has been outstanding beyond my expectations…”.

Mrs Uma Handa

Message From : Mr Gajanan Vithal Konde

Ex-Chairman, Public Transport Division,
Navi Mumbai Municipal Corporation

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Message From : Mr. Netsanet Eseyas

Treatment taken : CAPD, Cataract

City of Origin : Ethiopia , Africa

Dear Hospital,
We would like to thank you from deep down our heart for everything you have done for us. You are the most helpful hospital we have visited ever. All the staff in your hospital is very kind and calm, they make others feel good. Please keep it up and don’t ever change.

Thank you this is the best hospital we have ever been. Special thanks to Roma, she is very good at her public relations.

Netsanet Eseyas.

Message From : Ms. Anderson

Treatment taken : Cosmetic and Dental Surgery

City of Origin : California, USA

My grateful thanks for India replenishing my life and soul. All the staff from doctors, sisters and house-keeping staff were exceptionally good to me. I send a special thanks to fore-runners for putting me in such a wonderful environment and these great people. The hospital is very well run and maintained and even my smallest needs were attended to instantly. The kitchen fed me so well; I have regained all my figure and strength. There will never be the proper words to thank Roma and so it is best to leave with all my highest recommendations and best regards to all here.

Blessings to All,
Anderson.

Message From : Roopa Shukla

Treatment taken : Lipoma Excision

City of Origin : India

Comments:
The best part of it all was that the nurses attending me were gentle, empathetic and very caring.

Roopa Shukla

Message From : Cindrella Noakes

Treatment taken : Emergency LSCS

City of Origin : India

Comments:
Very Important: - The nurses of Hiranandani Hospital were a real revelation, and definitely their help has given us very good memories which we shall gladly share with others.

Cindrella Noakes

Message From : Chander Kapila

Treatment taken : Diabetes Mellitus

City of Origin : India

Comments:
The nursing staff of the hospital is extremely kind and humble, doing their duty with great dedication.

Chander Kapila

Message From : Rachana Bassi Sharma

Treatment taken : Secondary PPH

City of Origin : India

Comments:
Nursing staff is very hospitable, warm and courteous. They are well trained and eager to help. It is through them that hospitals make or break their reputations. The staff here is the single most contributing factor to our experience of stepping into parenthood. They should be looked after well by the hospital administration since they make “customer satisfaction” possible.

Rishi Sharma & Rachana Bassi Sharma

Message From : Niranjana J.Bamane

Treatment taken : Cataract

City of Origin : India

Comments:
Nurses are excellent, they are extremely co-operative, they greet, smile and I can say start the process of healing straightaway. It was a shock to see all nurses smiling and doing their work efficiently.

Mr. Saurabh Bamane / Niranjana J. Bamane

Message From : Somil Gupta

Treatment taken : IVF

City of Origin : UK

Hi Dr. Gautam,
There aren't any words nor acts in this world, which I could do to express thanks to you and your team for what you have done for us. We were married for more than 5 years and were trying for starting a family. The strain of it, was showing on me and my wife. Every month we would pick up a home test and then the disappointment would follow.

A chance visit to Mumbai on work, gave me an opportunity to find more about your clinic and I finally persuaded my wife to come along with me to Mumbai when I was visiting next in February this year. The first visit to Dr Yashodhra was very encouraging and friendly and made us decide in an instant that we want to try the treatment.

I really don't know how to express my gratitude to you and your team for giving us a chance to dream. Having the babies delivered is still a long way to go - I don't know as of now, what our feelings will be, when the babies come into our world. But we can for sure say that - You made us the fortunate ones to have a chance to dream and to enjoy her pregnancy.

Just one more thing, which we would like to mention - somehow inside our heart after meeting you and Dr. Yashodhara for the first time, we knew that the treatment will be successful. That was my wife's instinct . Thanks again for every thing and Thanks again for giving us an opportunity to dream.

In case we can do anything being your referees in this country - please let us know and you can use the email id gs_15@hotmail.com for the purpose.

Regards,
Somil Gupta

Message From : Kathleen Temple

Treatment taken : Hip Resurfacing

City of Origin : Los Angeles

Comments:
Dear Dr. Jain and all of the staff at the hospital.
Thank you for taking such good care of me and my friend Loris. We had a very pleasant stay. My overall care was excellent. The doctors were so thorough and attentive. The sisters were always kind and happy. Roma I will always remember my stay in India. Thank you for doing your job so well. We appreciate the efforts that were made for us to shop. We will forever remember all of you!

Kathleen Temple

Message From : Patient’s Identity not revealed

City of Origin : UK

Comments:
Dear all staff of the Hiranandani Hospital,
First of all we would like to thank you all for the wonderful service and treatment we have received from everyone at the hospital. Our great thanks to Roma-words are not enough to express her-she’s been great! So calm and understanding and very helpful at every moment in the hospital.

Ishita - thank you so much for the guidance you have given us-cant expect better. A promising young lady who no doubt will go long way in life with the determination she has for the hospital.

Richa - we have never thought of following a healthy diet but your way of explaining the necessity of it-no doubt that we will keep upto it. Thanks for being so friendly and lovely during our stay.

Last but not the least our great and sincere thanks to all the nurses-you all have been really nice. We’ve got an excellent service from you all. Our thanks to the canteen staff-your food and service have been great! Thanks mate! and many thanks to Dr. Anita Soni-you have been a wonderful doctor. Above all we would like to thank Dr.P.D.Shah without whom all this would not have been possible. Thanks a lot doctor for your guidance.

Once again, thank you all-we really appreciate it! Our special thanks to Roma!
Kind Regards
Patient’s Identity not revealed

Message From : Mr. Ashok Shah

Treatment taken : Fissurectomy & Haemorrhoidectomy

City of Origin : Kenya

Comments:
Dr L H Hiranandani hospital and the executive staff, nurses, and all the subordinate staff, and special thanks to Public Relations who took good care of us from the airport to the hospital. In the hospital the excellent services of the nursing staff with the best diagnosis of the doctors for me and my wife were the best of the health service provided by you.

We are both thankful to your entire working team of physician who took care of my wife, Nalini Shah and Me, Ashok Shah. We both are from Kenya and thankful to our friend and family doctors, Dr.P.D.Shah who guided me to you for the treatment of my wife.

Once again I thank you, the entire team of Hiranandani Hospital and special thanks to Dr.Shetty.
Thank you

ASANTE SANA - Swahili word for thank you
Mr. Ashok Shah

Message From : Anthony Coombs Humphreys

Treatment taken : Shoulder Stabilization & Dental Treatment

City of Origin : Cher, France

Comments:
During my stay for few days in the Hiranandani Hospital, I’ve found all services with the exception of food to be fabulous. I would recommend any other patient to the care of this hospital. Am sure they would be as pleased as I am with the services. Public Relation department would look after all your needs in an excellent manner.

Thank you all for your kind attention.
Anthony Coombs Humphreys

Message From : Ms. Ellen Nathan

Treatment taken : For Bariatric Surgery

City of Origin : California

Comments:
Dear Hiranandani Hospital Staff,
When I embarked on this trip, I was a bit scared and worried. However upon arrival I was treated with utmost respect and care. I thoroughly enjoyed my time here with you all.

Thank you very much.
Ellen Nathan

Message From : Ms. Kaleen Love

Treatment taken : ACL reconstructive – Knee Surgery

City of Origin : US Citizen, UK resident

Comments:
Dear Hiranandani Hospital Staff,
I still can’t believe that I decided to come to India for surgery on December 18th 2005 and was in Mumbai 10 days later! Had a Knee surgery (ACL reconstruct) for a second time on my right knee, having already had ACL reconstruction on my left knee years earlier. This time around, the surgery & recovery seemed much better and that is due to the excellent services provided by the surgeon & the hospital. I know that I was well looked after (even my mother would have been pleased). My surgery was on New Year eve, december31st 2005.i welcomed the New Year in ICU, post-op, on IVs and drugs. What a memory!!! It is certainly one I will never forget.

Message From : Ms. Angarad Ganesh

Treatment taken : Liposuction

City of Origin : London

Comments:
Dear Everybody who cared for me at Hiranandani!!
Second time in three months. So it can’t be bad. Was here in Mumbai on 2 overseas trips with my husband & looked up liposuction on www.ask.com & it was as easy as that. No one knew me &it was fab. But am going back after meeting some fantastic, caring people. Thank you Dr. Das Gupta & Dr. Parihar for taking good care of me. Will be back to have breast up-lifts, tummy tuck and face lifts in 20 years time. So I will be advertising your services to my friends & start off the trend.

Thanks again & I wont forget everything done that’s been done for me & giving me a comfortable stay in Mumbai.

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